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Now Presenting MUJI Gift Cards


How it works

Gift to family and friends

MUJI GIFT CARD presents the joy of choosing a personalized gift.

Visit us in store

To purchase a Muji Gift Card visit any MUJI location.

Gift Cards can be used at any MUJI Canada retail store.

Online gift cards are coming soon!

Purchase your favourite items

Use your MUJI Gift Card to purchase your favourite MUJI merchandise.

Gift Card Policy

MUJI GIFT CARD presents the joy of choosing a personalized gift. To a friend who has newly moved, for birthdays, weddings, baby showers and more, it is a gift card that’s perfect for various occasions in life. Delight friends and family with the Gift Card that can be used to purchase their favorite MUJI merchandise at MUJI retail stores in Canada!

We're progressing in bringing the Gift Card feature to our online store! Stay tuned to our newsletter and social media to receive further updates!

Terms and Conditions

Redeemable only for merchandise sold at MUJI locations in Canada. Not refundable or redeemable for cash except as required by law. The value of this card will not be replaced if the card is lost, stolen, altered, or destroyed. Does not expire. If your purchase exceeds the balance, you must pay the difference. Card is issued by and is obligation solely of MUJI Canada Limited. You expressly release MUJI Canada Limited and its affiliates other than MUJI Canada Limited for any and all liability with respect to this card. Complete terms and conditions are posted at www.muji.cA/pages/giftcards. Purchases, use or acceptance of this card constitutes acceptance of its terms and conditions, which may change. For store locations, orders, or card balance inquiries, please visit www.muji.CA or contact our Customer Service Department at online@muji.ca. All rights reserved.

1. Purchase a MUJI Gift Card

You can purchase a MUJI Gift Card by using a credit card, debit card or cash by visiting any MUJI Canada retail store.

2. Fees and Expiry Date

MUJI Canada does not charge any fees for the issuance, activation and use of your MUJI Gift Card. The MUJI Gift Card does not expire.

3. Receipts and Statements

You can check the balance of your MUJI Gift Card at MUJI Stores, Customer Service, or Balance Check (givex.com). When you use your MUJI Gift Card at a MUJI store, you will receive a receipt of your Gift Card balance. The receipt will indicate that the purchase was made using a MUJI Gift Card and will provide the remaining balance information of your MUJI Gift Card.

4. Redemption

A MUJI Gift Card is to be treated like cash and can be utilized in any MUJI Canada retail stores.

5. Refund and Exchange

The MUJI Gift Card is non-transferable, non-refundable and cannot be exchanged for cash, credits, vouchers or coupons. There is no refund of the balance value on your MUJI Gift Card unless the card balance is under $5.

6. Handling

MUJI Canada reserves the rights to correct the balance of your MUJI Gift Card if we believe that a clerical, billing or accounting error has occurred.

7. Limitations

A MUJI Gift Card cannot be reloaded, resold, transferred for value, except to the extent required by law. The MUJI Gift Card is deemed void if reloaded, resold without authorization, transferred for value, or redeemed for cash.

8. Risk of Loss

The ownership and risk of loss of MUJI Gift Card is pass on to the purchaser upon the completion of transaction. MUJI Canada is not responsible for any lost or stolen MUJI Gift Card, and the Gift Card will not be replaced if lost or stolen. If you suspect that someone has stolen your Gift Card, please contact our Customer Service Department at online@muji.ca immediately.

9. Liability for Unauthorized Transactions

Your MUJI Gift Card is to be treated as cash for purchases from MUJI Stores and you are responsible for all transactions associated with your MUJI Gift Card, including unauthorized transactions.

If you need assistance with any aspect of MUJI Gift Card, including but not limited to the purchase, ownership, or use of your MUJI Gift Card, please contact our Customer Service Department at online@muji.ca. Further information such as your Gift Card number is required for checking.

10. Personal Data Protection

We obtain and store your personal and order data for the sole purpose of processing and handling the purchase of MUJI Gift Card. By providing us with your personal data, you also consent to our collection, use and disclosure of your personal data for the purpose set out above. Unless we have obtained your consent, we will not use the information collected for other purposes.

11. Cancellation of this Agreement

MUJI Canada may suspend or terminate this agreement at any time by giving you reasonable prior notice. We need not, however, give you notice where we have serious grounds for considering that immediate termination is required (e.g. if we reasonably suspect fraudulent or unauthorized use of the MUJI Gift Card). If we terminate this agreement in circumstances where it is determined you are not in breach of this agreement, we will refund or issue store credits equal to the balance held in your MUJI Gift Card account less any amounts that you owe us.

STILL HAVE ANY QUESTIONS?

Customer Service Hours

Monday - Friday 9AM - 6PM EST

*Excluding Statutory Holidays

online@muji.ca

※MUJI Canada Limited reserves the right to deny any return/exchange based on the condition of the merchandise and the right to modify its exchange and return policy.